Frequently Asked Questions

Big and made for sharing! We regularly sell Magnums which are 1.5 litres (ie. equal to 2 standard bottles) and Jeroboams (Double Magnums) which are 3 litres (ie. equal to 4 standard bottles). If you would like an even bigger bottle, we can source these for you too – the table below shows the sizes:-

The 1.5 litre Magnums and 3 litre Jeroboams (Double Magnums) all come gift wrapped in our special Magnums & More presentation tubes. Made of strong black card with a soft velvet touch finish, they have a real ‘wow factor’ of their own. A specially designed gift tag is included for your use – this can be completed for you if requested at the time of order or left blank for you to fill in. We use wooden caskets to protect the largest bottles during transit but these are equally impressive gift boxes.

All of our wines and spirits come in big bottles and have been selected for their general crowd pleasing appeal, value and authenticity so we are confident you will be delighted with whatever choice you make. Please refer to the bottle's own individual tasting notes for a good description of the style and fullness of the contents. If you want any further help or guidance please contact us by completing the online enquiry form and we will be more than happy to assist you with your selection.

Yes, orders of large quantities of our big format bottles for weddings, parties and other celebrations may be made on a sale or return basis. Please note that charges will be levied for collecting any items that are to be returned. Please contact us by completing the online enquiry form and we will be more than happy to discuss your requirements.

Every party and celebration is different but the average guest will consume about one to two drinks per hour. How many servings you get from a bottle of wine obviously depends on your bottle and glass size. As an indication however, a standard 75cl bottle contains 5 to 6 regular sized glasses. If you want us to help you work out the maths for our large format bottles, please contact us by completing the online enquiry form and/or request a call back and we will be more than happy to help. For the sake of caution it may be advisable to order slightly more than you think you will need, but don’t forget for large orders we are able to offer a sale or return option.

Good question! This is all down to personal choice but we find that preference for red or white wine tends to be fairly even, especially when food is being served.  In the last couple of years, rosé wines have become increasingly popular and sparkling wines are certainly not only reserved for special occasions anymore! In true British tradition, the weather may also determine what people will drink more of. In summary, our bottles not only look impressive but also suit most tastes so are very unlikely to disappoint!

The following means of payment are accepted online:

• PayPal
• Major credit/debit cards via PayPal
• BACS

Yes we can, these bottles make terrific gifts! You just need to provide details of the recipient’s address for delivery and we will arrange for the gift to be delivered to them rather than you. We will enclose a hand-written gift tag for the recipient if you include details of what you want written on the tag when placing your order (maximum 20 words). Don’t worry, we won’t include your invoice in their delivery.

Under our Standard Delivery Service option, orders will normally be delivered within 7 working days of you placing the order. Please allow 14 days before contacting us.

Our couriers deliver to the vast majority of the UK.

Unfortunately, at the moment, we are unable to deliver to addresses outside the UK.

Unfortunately our couriers are unable to notify you of a specific delivery time. You can advise us, however, at the time of order if you want the goods to be left in a safe place or with a neighbour.

If no-one is at the designated address the courier will attempt delivery to a neighbour. A card to confirm the delivery will be left by the driver at the original address and will include details of the time of delivery and where the goods were left. When placing your order please advise us of safe delivery instructions if there is a possibility no one will be at the designated address. These details will be passed to the driver who will proceed accordingly.

Please accept our apologies for any inconvenience. Please contact us immediately by completing the online enquiry form so we can help to resolve the issues.

Unfortunately we are currently unable to offer a next day, or weekend, delivery service.

No, surprisingly you don’t. Opening a large format bottle may seem like a daunting task but generally a good traditional T-shaped corkscrew which removes the cork by twisting and pulling will do the job nicely!

For bottles with a wax seal, you will want to cut off the top portion of wax to expose the cork. This is best done with a serrated knife. You will want to cut through the wax just under the collar of the wine bottle. Start with a shallow cut all the way around as a guide, then cut through the wax until you get to the glass. Peel the wax away.

Using a traditional T-shaped corkscrew, be certain you have a firm grip on the cork with the corkscrew before you begin to pull. Very gently, pull the cork straight upwards, making sure the cork is moving and sliding free from the glass. If the centre of the cork starts to break away from the rest, stop and try to insert the corkscrew further in. Once the cork is moving, you should have no trouble. Some large bottles may benefit from you using 2 corkscrews.

Sparkling, white and rosé wines should generally all be chilled in the fridge for several hours so you can serve them between 8-12ºC. After opening, keeping the bottle chilled in an ice bucket would be ideal. Red wines show their true colours just below room temperature at about 18ºC and will be at their best if you take the cork out a couple of hours before serving to allow the wine to breathe.

Please contact us using the online enquiry form, where you can also request a call back from us by leaving your preferred telephone number.